Job Opening: Service Advisor

NOW HIRING Service Advisor
Now Hiring
Day Shift

Competitive Pay. Good Benefits. Safe Workplace.

Select Staffing in Hayward, CA is seeking a Service Advisor for bus transportation company located in Hayward, CA 

We are looking for a Service Manager who will be responsible for overseeing and coordinating the work of the Service Technicians, while ensuring that customers are being provided with excellent customer service. This position leads a profitable and productive Service department through effective scheduling, inventory management, conducting quality assurance inspections, and creating memorable experiences for customers that results in lasting customer satisfaction and retention.

The ideal person must be willing to wear multiple hats and have the ability to remain levelheaded while juggling a variety of tasks throughout their day, many of which are not planned. Success in this role comes from being compassionate, an excellent communicator, and an organized manager that knows how to make their customers and employees feel heard, valued, and respected.

The duties for this role are the following:

• Greets customer and process check-in paperwork ensuring customer is always comfortable.
• Communicates with the customer, in person or on the phone, on status of estimate, changes and up-selling. 
• Opens, changes, and closes repair orders.
• Administers and determine warranty claims. Advises customers.
• Formalizes all estimates from the shop for presentation to the customer.

As a Select Staffing Associate, we offer:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan