Job Opening: Customer Relations Account Specialist
Description
Now Hiring!
Customer Relations Account Specialist
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Account Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.
As a Select Customer Service Representative, We Offer You:
- Competitive pay
- Paid weekly (Direct Deposit or ATM Debit Card available)
- Access to health benefits and retirement plan
- A personal recruiter to help with job searches and assistance when at work!
- FREE ONLINE skills training
Job Requirements:
- Previous Customer Service experience a plus
- Microsoft Office Suite
- Basic computer skills
- Able to multi-task
- Attention to detail and organizational skills
- Excellent written, verbal, and listening skills
- Able to work independently
Job Responsibilities:
- Invoice assigned customers timely and accurately
- Address billing questions and discrepancies timely
- Verify invoice procedures and validate customer contracts
- Ensure payments for assigned customers are received within terms by managing their open Accounts Receivables
- Communicate with internal and/or external customers
Hours of operation are M-F, 8 a.m.- 5 p.m.
- Construction industry background is a +
- 3-5+ years experience
- Discoveries
- Billing, payroll, invoicing, Credit, & Collections
- Accounting/AR
- Contracts
- Data entry
- Maintaining compliance
- Payroll
- Adaptability to stressful situations
- Identifying and resolving billing issues
- Problem solver
- Creative and self-motivated
- Time management
- Matching personality +
- Open to manual processes and paper records
- Having the freedom to be creative
- Strong customer service skills
- Excellent verbal and written communication